Skip to main content
Version: 26.0.29

Family Accounts

Family Accounts appears only when the library enables it and your member account has approved linked members. It lets a responsible member review permitted account information without signing in with another person's password.

Switch Account Context

  1. Open Account.
  2. Use Switch account and choose the linked member.
  3. Confirm the name and Member ID shown as the active account.
  4. Review that member's permitted loans, holds, or account information.
  5. Switch back to your own account before starting personal work.

Actions continue to follow the linked member's Membership Plan, library access, circulation rules, and privacy permissions. The selector does not merge accounts or transfer loans and holds.

Troubleshooting

  • No linked accounts appear: The library has not enabled Family Accounts or has not approved a relationship.
  • A linked account disappeared: The relationship may have expired, been removed, or become ineligible.
  • An action is unavailable: The linked member's rules or your relationship permission may not allow it.

Do And Don'ts

  • Do check the active member name before placing a hold or renewal.
  • Do ask the library to correct an inaccurate relationship.
  • Don't share passwords to imitate family access.
  • Don't assume every linked account permits financial or circulation actions.

FAQ

Does switching account move an item to another member?

No. It changes only the permitted account view. Existing loans, holds, and transactions remain attached to their original member.

Screenshot To Add: Family-account selector and visible active-account confirmation.